Frequently Asked Questions
Everything you need to know about shopping with KillTec.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders usually arrive within 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges can be initiated through our online returns portal.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
KillTec is committed to ethical fashion. We prioritize organic cotton and recycled polyesters in our collections to minimize our environmental footprint.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.